Privacy Policy
🔐 Privacy Policy – AI Sales Engine
Effective Date: 06/11/2025
Welcome to AI Sales Engine (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you access or use our services, platform, website, or related applications.
By using AI Sales Engine, you consent to the practices described in this policy.
1. Who We Are
AI Sales Engine is a subsidiary of Wyze AI the first Agentic AI Automation Agency in Nigeria, providing AI-powered WhatsApp Business automation, CRM integrations, sales funnels, and marketing tools via the Wyze AI WhatsApp Business API and other proprietary technologies.
2. Information We Collect
We collect information in the following ways:
A. Information You Provide
When you:
* Sign up for an account
* Subscribe to our services
* Submit a support request
* Use our automation tools
We may collect:
* Name, email address, phone number
* Business details (company name, address, industry)
* WhatsApp numbers and customer contacts (if you upload them)
* Billing and payment information
* Custom campaign data or content
B. Automatically Collected Data
When you use the platform, we may collect:
* IP address
* Browser type and device information
* Usage data and page interactions
* Log files and diagnostic reports
* Activity via cookies and web beacons
3. How We Use Your Information
We use your data to:
* Provide and maintain our services
* Configure WhatsApp Cloud API and campaign tools
* Personalize your experience
* Improve our platform and tools
* Communicate service updates and marketing messages
* Process payments and invoices
* Enforce our terms and prevent abuse
4. WhatsApp Integration & Contact Data
If you integrate your WhatsApp Business account with our platform:
* We store basic metadata and business contact information.
* We do not read or access the contents of your private customer chats unless required for automation workflows you explicitly configure.
* All messages sent via the WhatsApp Cloud API are logged for delivery and analytics purposes only.
Important: You must ensure your customers have consented to receive messages via WhatsApp from your business.
5. Use of AI & Automation
Our Agentic AI systems may analyze your customer behavior, past chats, and campaign performance to:
* Recommend optimized message templates
* Trigger automated responses or follow-up messages
* Offer insights and reports
This data is used only within your account unless anonymized for broader system improvement.
6. Sharing Your Data
We do not sell your personal information. We may share data:
* With third-party service providers (e.g., payment processors, cloud hosts)
* To comply with legal obligations or enforce our Terms
* In a business transfer (e.g., merger, acquisition)
* With your permission (e.g., API integration with your CRM)
7. Data Retention
We retain your information as long as:
* Your account is active
* It is necessary to provide services or comply with legal obligations
You may request data deletion or account closure at any time by contacting support.
8. Data Security
We use industry-standard security measures, including:
* HTTPS encryption
* Access control
* End-to-end encryption for WhatsApp messaging
* Secure cloud infrastructure
However, no platform can guarantee absolute security. Please use strong passwords and enable two-factor authentication (when available).
9. Your Rights
You have the right to:
* Access your personal data
* Request correction or deletion
* Withdraw consent for marketing communications
* Export your data in a structured format
To exercise these rights, email [privacy@aisalesengine.com](mailto:support@aisales.live).
10. Use of Cookies
We use cookies to:
* Maintain user sessions
* Analyze platform usage
* Personalize content and recommendations
You can manage or disable cookies through your browser settings.
11. Children’s Privacy
AI Sales Engine is not intended for use by individuals under 18. We do not knowingly collect personal data from minors.
12. International Data Transfers
By using our platform, you agree that your data may be stored or processed in data centers located outside Nigeria (e.g., AWS, Google Cloud), subject to the same high standards of data protection.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically. When we do, we’ll update the “Effective Date” at the top and notify you by email or on the platform.
14. Contact Us
For questions or concerns regarding your privacy or this policy:
📧 [privacy@aisalesengine.com](mailto:support@aisales.live)
📍 AI Sales Engine, Lagos, Nigeria